Contact Us

Store Address:

Head Office

 VRAJANA GROUP PRIVATE LIMITED
F-903 Elite Golf Greens, Sector-79,
Noida, Gautam Buddha Nagar,
Uttar Pradesh, India - 201301

Contact Info

📧 Email Us: Support & Inquiries: vrajanagroup@gmail.com (We aim to respond to all emails within 24 business hours.)
📞 Call Us: Customer Service: +91-7065601115

Get in Touch

    Frequently Asked Questions

    1. Can I buy products from multiple different sellers in a single order?

    Yes! You can add clothing and footwear from various VRAJANA vendors to your cart and check out all at once. Our system will automatically process the order and notify the respective sellers to ship your items.

     

    2. How can I track my order?

    Once your order is dispatched by the seller, you will receive an email with your tracking number and a link to the courier’s website. You can also track your order status directly from the "My Account" dashboard.

    3. What is the return and exchange policy?

    Return policies may vary slightly depending on the individual seller. However, VRAJANA enforces a standard 7-day return policy for unused clothing and footwear with original tags intact. You can initiate a return request directly through your account.

     

    4. How do I contact a specific seller about a product?

    On any product page, click the "Ask a Question" or "Contact Vendor" button located near the seller's store name. This will send a direct message to the seller regarding that specific item.

    5. How do I ensure I am ordering the right size?

    Since sizing can vary between brands, we require our vendors to provide detailed size charts. Please check the "Size Guide" tab on the product page before adding an item to your cart.

     

    6. What payment methods are accepted?

    We offer 100% secure checkout and accept major Credit/Debit cards, Net Banking, UPI, and select mobile wallets.

    7. How do I become a seller on VRAJANA.com?

    It's easy! Click on the "Become a Vendor" link at the top or bottom of our website, fill out the registration form, and submit your business details. Our team will review your application and approve your store within 48 hours.

    8. What fees or commissions does VRAJANA charge?

    Creating a store and listing your products is completely free. We only charge a standard, transparent percentage commission on successful sales. You can view the full commission structure in your Vendor Dashboard.